Coaching your Lean Team©:
Leveraging Lean Principles to Achieve
your Business Objectives
Workshop Goal:
Increase participants' understanding of the relationship between organizational
culture and successful implementation of Lean Principles.
Workshop Objectives:
- Introduce basic concepts of organizational culture (values, behaviors,
etc.)
- Understand the link between organizational culture and Lean Principles
(waste in business operational systems and waste in human systems)
- Create a framework for applying Lean Principles to your business's
organizational culture (eliminating waste in human systems)
- Understand cultural enablers for successful implementation of Lean
principles (continuous improvement through continually paying attention
to cultural barriers and enablers of Lean)
- Learn how to leverage resistance to culture change
- Create a plan for developing Lean behaviors in a Lean culture
Workshop Structure
- Workshop Introduction: (Interactive)
- Why are you here today?
- When you think about the word Lean or Lean manufacturing, what does
that mean to you?
- Why is Lean important to you? What are its benefits?
- What do you hope to get out of today's session? What do you need
to get out of today's session? (Begin generating a preferred Lean future,
include financial targets--what improvements is Lean supposed to result
in?)
- Review basic Lean Principles (begin to make some links with Lean
as a culture)
- Introduction to Organizational Culture (Interactive)
- What is organizational culture?
- Ask for 3-4 definitions from the participants
- Generate a working definition (with examples)
- Characteristics of your organization's culture (Interactive)
- What kind of culture exists in your organization today?
- Generate a picture of the current state of your organization's culture
(If not an intact work group, generate a picture of the commonalities
among those in the room, most likely small to medium sized Michigan
manufacturers)
- What kind of culture do you have now? How has it helped you achieve
your business objectives?
- What are the behaviors that demonstrate your organization's culture?
What values and beliefs characterize your organization?
- Discuss elements of culture, drive to conclusion that culture is "soft" but
critical to the effectiveness of all organizations (if culture is so
soft, why is resistance so hard?)
- Overview of Change efforts (Didactic)
- Lean, Six Sigma, Total Q, new IT systems are cultures not just technical
processes.
- They fail or under-deliver because:
- They aren't recognized for what they are
- They end up competing with each other for resources
- They contradict each other in terms of alignment and priorities,
and the organizations de facto culture.
- Introduction to basic social psychology concepts as "enablers" of
culture change (Didactic)
- Make inevitability work for you rather than against you
- Focus on behavior change rather than attitude change
- Understand resistance to change
- Align systems and structures (e.g., aligned performance management
system
- Introduction to Lean organizational culture (Interactive)
- What makes a culture Lean?
- Ask for 2-3 definitions or descriptions of Lean cultures (e.g., what
kind of culture is required to support Lean behavior?
- Define Lean organizational culture
- Explain values, beliefs and behaviors in a Lean organizational culture
- Implementing a Lean Culture (Didactic)
- What you need to pay attention to in implementing Lean
- Are you ready to make the leadership shift necessary to make Lean
real (authentic) for your people?
- Define leadership:
- Communicating the territory
- Building relationships and facilitating interactions
- Producing results and outcomes
- Define coaching as distinct from management and leadership
- Explain interconnections of the three.
- Culture Change for your Organization (Interactive)
- What do you need to DO to develop Lean culture/ cultural behaviors
in your organization?
- Commitment to execution (no more flavor of the month)
- Generate a list of action steps for your organization
- Generate a personal action plan
- Services of Lean Coach
- Do you need a Lean coach?
- Why might you want a Lean coach?
- Helping you sustain your Lean initiative
- Helping you make/sustain your own shift to Lean
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